Originally Posted by
Dr.Leo
Just got my 45K points reverted and got my new TP Cat 1-4. CSR said i can attach it anytime.
How did you accomplish this? Any advice on what to say, did you talk to a supervisor, etc?
I have a category 8 certificate attached to a reservation next week. I need to cancel the reservation but keep the certificate (as a floater cert) for a future stay. I spent almost 2 hours on the phone with Marriott this morning, and they told me that if I canceled the reservation the cert would convert to 135K points, which is ridiculous. I even talked to a supervisor, but had no luck with keeping the certificate if I cancel. I'm planning to call back later this week when I have a couple of hours to spare, but any advise would be appreciated.