Originally Posted by CJKatl

What word? You keep saying Marriott is not living up to its word but never point to that word, only your assumptions. What Marriott states and what you think are two different things. Marriott has never stated LTPP gets PP benefits. You have assumed that. We have all seen the Bad News Bears and understand why you do not believe assumptions.

There are published terms and conditions, which is the contract under which we get benefits. When there is a written contract, only what is in the contract matters. Your version of common sense, your flapping gums or typing fingers cannot add or change anything in the contract.

The contract does not provide PP benefits for anyone (section shown below) the way it provides S/G/P benefits. You cannot make up contract terms because you want them to be there. If it is not in the contract they do not exist. That's the point of having a contract, neither party can just make stuff up that does not exist. Despite your using meaningless and cutesy terms like FUD, the way you threw around "magical" when you were having the same tantrums about Gold not counting as Plat long after that rule was published and clarified, you still have not provided a single cite from the terms or from the site or the marketing materials which provide back-up to the contract being wrong. The terms match what is on the site as far as the benefits are concerned. It is understandable that you think the contract says something else, but unless the contract states why you want it to state, it does not. Your make-believe does not magically create a contract term. Your repeating something over and over but not being able to cite a single source does not magically create a contract term.

Rather than bury your head in the sand and groundlessly telling everyone this is wrong maybe you could provide a single cite showing it is wrong, although in three days you have clearly been unable to do that and, instead, are spouting insults. The focus should be on getting Marriott to give a clear, consistent answer and maybe getting them to change the terms to include higher benefits, but to act as though everyone but you is wrong (the marketing people, the loyalty people who wrote the terms, the CSRs many of us have spoken to, the programmers) when they each tell a consistent story and you cannot point to a single statement from Marriott to back you up gets us nowhere.