Also interesting: hotel says there is no front office manager.

They say there is an assistant FO manager, but not exactly sure which FO manager she would be assisting ^___^ Likewise, the GM also manages other large properties (namely, the Westin / Leofoo group projects). The assistant FO manager I previously had great dealings with recently left (per my last post), so this lack of management staff may foreshadow some worsened decline.

On the other hand, they have a chocolate fondue machine in the lounge now as a daily offering, so.some positive enhancements to be had.