Originally Posted by
IAHtraveler
Was told on a PSA flight today that only 1 drink is free and all others are paid. I showed the website that says "spirits are on us" but he didn't care and was VERY rude that I was questioning it. I paid up and will submit to AA for a charge-back. Time for someone to start a Class Action suit or sue for false advertising if they're going to advertise one thing and refuse to honor it months after it's implemented?
Hopefully, you got his name and include that in your submission to AA so that he can be reprimanded. These flight attendants may only learn through reinforcement based on punishment.