FlyerTalk Forums - View Single Post - False advertising and no help (Xi'an hotel is not where Marriott website says it is)
Old Aug 21, 2018, 10:37 am
  #9  
Heatherphil
 
Join Date: Aug 2018
Programs: Marriott Rewards, Hilton Honors, Aeroflot Bonus, SAS Eurobonus, BA Avios, Virgin Australia Velocity
Posts: 7
Thanks Jeanie - I did contact Marriott on Twitter, on three of their Twitter accounts in fact, and never got a response.

Their customer service is truly appalling, I've never experienced anything like it.
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