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False advertising and no help (Xi'an hotel is not where Marriott website says it is)
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Aug 21, 2018, 10:37 am
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Heatherphil
Join Date: Aug 2018
Programs: Marriott Rewards, Hilton Honors, Aeroflot Bonus, SAS Eurobonus, BA Avios, Virgin Australia Velocity
Posts: 7
Thanks Jeanie - I did contact Marriott on Twitter, on three of their Twitter accounts in fact, and never got a response.
Their customer service is truly appalling, I've never experienced anything like it.
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Heatherphil
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