Originally Posted by
enpremiere
It's just nuts that in this day and age a customer creates a booking but that it's still a crap-shoot whether or not it actually gets ticketed. For infrequent flyers who don't check on the status of the ticket to prod the right desk to forward it on and get the ticket issued, it's even more ludicrous.
The OP received a telephone call to inform of the ticketing issue - there was no need to check on status of ticket and discover that it was still unticketed