Originally Posted by
cre95
My SPG account balances (over 1m points) is not visible from Marriott's side. All I see are my Marriott points and historical activity on Marriott hotels.
I guess, they only had a little under 3 years since the transaction was approved back in 2015 by both board of directors... I work in M&A and our first and foremost goals as we execute transactions is "seamless integration from the client's perspective"
It appears that Marriott's approach is slightly different :-(
Until you have the option to combine your accounts and you exercise that option, you still have two separate accounts.
Sign in with your Rewards account number and password to see your Rewards account.
Sign in with your SPG account number and password to see your SPG account.
Both accounts are now one the Marriott domain. In fact, it's the same website, just with two different cosmetic branding layers. If you want SPG branding when you view your SPG account, use
http://spg.com
You may run into issues with browser cookies, stored IDs, and stored passwords. If so, you'll want to log out completely, uncheck the "Remember me" box, and possibly sign in and out again to make sure there is a field to enter your account number. People have also reported success using private browser mode or a different browser.