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Thread: NEXUS renewal issue for US-CA dual citizen
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Old Aug 20, 2018 | 9:43 am
  #4  
FXWizard
 
Join Date: Oct 2008
Location: Port Moody, BC
Posts: 484
I had issues when renewing my NEXUS membership - but in my case I would receive a "server error" when it came time to pay for renewal..

It took repeated tech support requests to determine the problem was having both the US and CDN passports entered into the system during the renewal process; I removed the CDN passport info, paid for the renewal, then re-entered the info.
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