FlyerTalk Forums - View Single Post - FAQ : Marriott Branded Credit Card FNA Free Night Award Certificates
Old Aug 20, 2018 | 2:10 am
  #5  
roubaolic
 
Join Date: Jul 2013
Location: Toronto
Programs: AC, UA, IHG, SPG, Carlson
Posts: 193
Originally Posted by roubaolic
I'm trying to use my Marriott free night certificate to book a SPG hotel. The website does not support this kind of booking yet - just like you said, it would redirect you back to SPG site where you can only book with points, not certificates.

Though, when you are on the Marriott booking site, before you click on any individual hotel, it does say the following below all SPG properties: "To use free night certificates at this hotel, please call Member Support at +1-888-625-4988 in the US, or our worldwide contact numbers."

Hence I'm calling them right now...
Update:

They checked with support and came back saying this functionality (to use Marriott certificate on SPG hotel) is not yet available. No ETA. This is very sad.

My plan/workaround is to use points to book the SPG hotel anyway right now just to secure the availability, and whenever this functionality becomes available, then call them to switch out the points with certificate (so that I get the points back). But if this functionality is not made available before my stay, then I'm screwed.
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