FlyerTalk Forums - View Single Post - Is China Eastern's customer service really this bad?
Old Aug 19, 2018, 7:02 pm
  #62  
fpmurphy
 
Join Date: Jan 2012
Posts: 585
Originally Posted by Dean1953

if you think that I'm ever going to let this go, you don't know me. I wrote the letter for compensation today and it will be sent tomorrow morning by certified letter. In it, I let them know that unless there is a settlement in 30 days, I will file a lawsuit and a complaint with the DOT. If I win in small claims court, I can attach their property for up to the amount of the judgment. I can show this judgment to every person standing in line at the China Eastern ticket counter at LAX. I have a brother that lives in Los Angeles and can visit him for a month or 2. What I can guarantee that, at some point, they will care about what I am doing. Whether it results in a settlement, that's up to them.

Yawn. This forum has heard such rants many times before.
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