FlyerTalk Forums - View Single Post - Call from AA, booking cancelled: CX did not confirm segment
Old Aug 19, 2018, 6:50 pm
  #11  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
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Originally Posted by ijgordon
I think there’s always a note saying something like “tickets on airlines other than AA are on a request basis”, so yeah, probably not much can be done if CX wouldn’t accept the booking for whatever reason.

If its the AA segment on a new booking that’s bumping the fare higher (eg, lower inventory class sold out) then they might be more willing/able to work with you to recreate at least part of your original booking.
Indeed neither the fare nor the ticket itself is guaranteed until issued.

The issue here has nothing to do with AA, but is rather CX's failure to confirm its segment in a timely manner. Nothing AA can do about it either. Perhaps AA will toss OP a few miles or somesuch because he is EXP, but generally speaking all OP will get is a "sorry for inconvenience, but this has nothing to do with AA."
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