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Old Aug 19, 2018 | 9:45 am
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GMoneyCO
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Join Date: Jan 2015
Location: Denver, CO
Programs: UA 1K | Marriott Titanium (LT Plat) | National Exec Elite | Global Entry | HH Gold
Posts: 428
Login Issues

There have been a number of login issues reported, primarily where people cannot login to their SPG accounts but can with their Marriott accounts. The root cause looks to be a number of us (including myself) used the same email address & password for both accounts and when they pulled the SPG data into the Marriott database we got a new number but the login information didn't come over in the import. Unfortunately those of us that this is impacting are going to be stuck with some orphan records for a little while until they can manually update the records.

For anyone checking in to a property tonight, or in the next few days, and can't login to your accounts to verify your reservation information, bring a paper copy of your email confirmation with (or something else official with it on it from your travel agency)
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