I think the site is not ready yet. It seems we have some eager users want to snatch the hotel redemption of those Cat 8s before the frenzy (this include me). It was intermittent on redemption... Now they pulled out all the availability when I checked few min ago (23:50 PST Aug 18). I was successfull in making my X'mas redemption for St Regis for 60000 (new SPG/Marriott points) per night around 23:45 PST Aug 18 so the site is working intermittently.
For those on the west coast, by luck we have the site sort of working while East coast people are all asleep. It may worth check it once every 30 minutes or so before going to bed. You know those on Europe, and east coast are so ready like at 6:00am EST to begin the dash to redemption.
Last edited by yeunganson; Aug 19, 2018 at 1:24 am