FlyerTalk Forums - View Single Post - Call from AA, booking cancelled: CX did not confirm segment
Old Aug 18, 2018, 2:54 pm
  #7  
DMPHL
 
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Originally Posted by bl393
Correct it was booked not ticketed from an online purchase on aa.com

what im hearing is that AA is not obligated under any circumstance to maintaine fare. Now the cheapest i see is $950. To be clear tho, this was a regular fare ticket ($750 each). So not some misprint or errorenous inventory.
You should absolutely call to (1) Get the specific reason, and (2) Try to have them re-issue the ticket at the original price.

I've had tickets not issue, and be "Pending" for about a week, because IB or CX hadn't confirmed. When I called to have it issued, they said that the particular fare wasn't available, but the EXP agent was able to work with the AA rate desk to have the fare re-constructed at the original price. No guarantee that they'll be able to do it if the specific circumstances in your case dictate otherwise, but worth a shot.
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