ERP is mostly internal and I hope they had worked a lot of that stuff out or defer a lot of it. Can't do all in one shot, right?
For those in IT and are curious, let's see what we can come up with the tasks...
Assuming they are moving SPG into Marriott, not a 3rd system, here are the things I can think of (I am sure there is a lot more):
1 - add all the SPG hotels
2 - move/merge member accounts - balances, transactions, lifetime totals <=== I guess this is not part of what will happen this weekend
3 - move all the reservations (and sync with 3rd party / GDS sources)
4 - change the hotel categories
5 - enable new program rules
6 - update the website
7 - internal system changes / user come online (some might be related to ERP)
8 - website / customers come online
I think the fact that they actually removed login this morning on the web shows that they are progressing. Of course, there will be problems. The question is how bad.
Last edited by username; Aug 18, 2018 at 3:31 pm