Originally Posted by
josep
Has the policy/procedure changed? I have noticed that, in the last 4-6 months, I get much less frequently the personal greeting than before, about 50% of the times at most.
Before, I would say about 80% of the times.
In Y? No, I get it most of the time, some routes more than others, also depends on whether I'm asleep, I've found that when I'm asleep the fast track card (if in bound to DXB) is usually in my seat pocket when I wake up. Always wonder what the pax next to me think (I'm usually in window) when they are asked to put it there and don't get one themselves
In J I recently got a note from the purser to say I was asleep and she had stopped by and if I needed anything to let the team know which was new to me and I thought was a very nice touch (It had my name handwritten and her name signed by hand as well).