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Thread: BA's lost property process
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Old Aug 17, 2018 | 4:00 am
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Originally Posted by Can I help you
Heathrow terminals

If an item has been lost in Terminals 3 or 5 and has been handed in or found by a colleague and not collected on the day, the item will be collected by Bagport and held in their Terminal 3 office. Again, please ask the customer to allow 48 hours before contacting the Bagport lost property office in Terminal 3.
Some visitors managed this morning to leave a small wheelie (cabin baggage size) by the big landside Costa opposite the exit from Customs at T5. (We've done all the covert eye-rolling at home already.)

Does anyone know whether there is any point in them going to T5 today (and if so, where should they go?), or should they just wait 48 hours to see whether it arrives at the Bagport office?
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