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BA Tier Point Runs | 2018 master thread
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Aug 17, 2018, 1:55 am
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madfish
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
I think that key issue here. As referenced by KARFA is that the phone agents have less cope than those at the airport. I think the OP may well have received a more favourable response at the airport.
madfish
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