Originally Posted by
Icecat
Did you purchase a first class seat? No you didn't so quit complaining that you did't get upgrade, it's not a right. Now retired whenever I travel more than three hours, I purchase a first class ticket, business class on international. It's so sad watching these self entitled business travelers complain to the customer service agent that they didn't get upgraded. One flight a gentlemen was all upset because he got upset and his wife didn't. When he complained to the Delta F/A she stated he could either switch with his wife or go back and sit with her. Of course he didn't give up her seat.
Why would you assume those of us who complain about DL not following the rules are just business travelers? Nobody said upgrades were a right. They are a published benefit and DL publishes the upgrade criteria. If I decide to commit to DL to fly 80K miles / year on my own dime and it becomes evident that DL does not follow their own published criteria, I have the
right to question the fact that they didn't go by the rules they published.