Originally Posted by
findark
Before OLCI or before T-25h to departure of the first flight segment? If only the former, the SSR tag needs to be removed as well.
I'm not sure what the SSR tag is, but:
- It was before OLCI but after T-25
- I was on the phone with an agent who removed both the RPU and the CPU requests
Originally Posted by
aacharya
Not quite true. UA's IT simply can't accommodate it. One can easily opt out by declining the upgrade and pulling PNRS before check-in. Or booking one-ways.
This is not to absolve UA IT, but it's not as simple as "happening to those who opt out".
This has not been my experience. I was booked on a one-way, and there is no way to decline an instrument-sponsored upgrade.