FlyerTalk Forums - View Single Post - Marriott.com website : bugs, glitches and outages
Old Aug 15, 2018 | 12:17 am
  #167  
dayone
Moderator: Alaska Airlines Atmos Rewards
30 Countries Visited
40 Nights
5M
20 Years on Site
 
Join Date: Feb 2005
Posts: 13,565
Originally Posted by RobUAIntl
The reason they gave is that my number was duplicated by someone on the SPG side. Screenshot of email is below. Looks real and after clicking you end up at marriott.com. No personal info was ever asked.

Again, I delayed several hours after receiving this email and then suddenly my account was not there. Couldn't log in. Couldn't change password. When I try to change password, it says my identifying info (name, email, zipcode) is invalid.

So frustrating. Planning trips for rest of year and want to make sure I get best prices on awards in places where points needed are going up.
Looks legit, but I don't understand how there could be duplicate account numbers. Also, my experience is that MR account numbers are 9 digits.
dayone is offline