Old Aug 13, 18, 10:24 pm
Join Date: Dec 2014
Posts: 177
Originally Posted by armature View Post
I read (what I assume was) your review on TripAdvisor and am a little concerned about this myself as we're traveling with a 19-month old and staying at the PL from 23 Aug - 30 Aug. Hopefully, our experience will be a little better.
Do you have plat? Make sure they upgrade you if you can find rooms available ONLINE yourself. If you aren't plat, make sure you get a room with bathtub or it will be HELL like what we had to go through. It was just too many hiccups that I would never want to return to this hotel. I had never stayed at a hotel for $800 USD a night with SO MANY problems before.

This hotel has the MOST # of suites out of all Marirott's hotels in London so there is big chances to get upgrades as plat. (I see some ppl still get upgrade to a suite being only gold but it's only for a short stay not 7 nights).
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