For a few years, I've had a few issues with my Ritz Carlton (currently Platinum) account and they've recently gotten worse. In summary, my issues are:

1. Never receive notification of promotions like MegaBonus or, in the past, certificate nights. I used to be able to see the promos posted on FT and then go to the link, but that stopped with the last two. I can't link through to Promotions Central or anything when signed in. I do get reservation confirmation and "Plan for Your Stay".
2. I have never reliably received the automated emailed folios from hotels at check-out. I stop by front desk and request they be manually emailed and when they try through the system, it doesn't work. The only way it works is when they download and then use the hotel email accounts to send to me.
3. I can't download folios from the Marriott web page (account activity > download folio link). I have tried on any combination of Mac, Windows, Safari, Chrome, Firefox and IE. It never works.

I am signed up for all emails possible, and have been. It's really getting frustrating and I know I've missed out on points because I can no longer register for promotions. I have called support and they say it all looks good and then manually register me, but it's getting annoying and sometimes I simply don't know what I'm missing.

Has anyone else seen this?