Originally Posted by chris1922Mk2

In my experience, non-preferred customer led to a 90 minute queue, to be initially told my booked car was not available, try to sell upgrades and un-necessary additional insurance, only to magically "find" my original car. Awful experience.
Avis Preferred ? no queue what so ever, walk straight to the parking garage, my name and parking space displayed on the board, keys in igintion and drive off immediately.
Preferred is a complete no brainer !