Originally Posted by
ajGoes
An agent ended up building the reservations for me, but when I was working on it myself I did have to do a multi-city search to add the excursionist perk for a leg in Europe. In which case I definitely need to get United to redeposit the miles for my unflown final segments.
What I meant was, did you search "CDG-DAY" or "CDG-EWR" and "EWR-DAY"? If the former, it should price as 60K for Business Saver. For example, if you search for Tuesday, the 12:25 PM departure through IAD is available for 60K in a mixed-class award (IAD-DAY is on a C200).
Originally Posted by
ajGoes
I'm really wishing I'd let the agent I talked to around 4:30 AM cancel them for me. For some reason I thought it'd be a good idea to do that with the app. I foresee a long phone call soon when I explain that it was effectively impossible to cancel the legs before departure because their system was so backed up. Right now I've been on hold for MileagePlus baggage services for half an hour after waiting a whole hour to reach a non-members agent - an hour and a half so far to try and get reunited with our bags.
Originally Posted by
ajGoes
I had my first chat with a phone agent about canceling the unflown last leg and redepositing the miles. After five minutes or so on hold she explained that my original CDG-EWR-DAY leg priced at 70K because it was an everyday saver award, and that's how some of them price. I think she said the same for the business saver tickets two of the three of us got upgraded to.
HUACA?
Originally Posted by
WineCountryUA
Generally once partially flown, unflown segments are not refundable.
The EveryDay saver economy award is 70K, it is the return that is 60K unless it was booked as two separate awards CDG-EWR & EWR-DAY (60K + 10K) vs a single CDG-EWR-DAY award (60K).
OK, there's no such thing as "Everyday Saver." If the agent really said that, OP needs a different agent. Everyday and Saver are the two, separate categories for award travel.
Your receipt said "130000/S60K-S0-E70K." That's
60K for
Saver business on the outbound, 0K for the excursionist perk (economy or business), and
70K for
Everyday economy on the return. If that's how you were booked, it looks like it priced properly.
If you were able to waitlist for business saver on the return, and cleared successfully, you could request a 10K rebate, but one might be tempted just to let it go since you shouldn't have been able to waitlist in the first place.
I'm confused, though. What unflown segments are you trying to get refunded? If you didn't fly them, how did they lose your luggage?