I flew YVR to LHR on Friday which was delayed by 2 hours due to the late arriving inbound because of weather at LHR. The F lounge offering in YVR is pretty poor - some curly sandwiches on display, crisps/nuts and cookies and soup offered from a small kitchenettes - so my poor kids were starving by the time dinner was served at around midnight. The CC serving us asked whether we had not had time to have a meal in the F lounge and was shocked when I said there was not really anything to eat. A few minutes later that CSD appeared and again queried the food offering in the F lounge, apologised and said that it was not good enough and that she would be logging it as feedback (even thought I had only mentioned it in conversation and had not complained).
The CSD then went in to say that as the flight is a sleeper service BA is obliged to provide hot food in the lounges and that the lack of hot food explained why they were having a surprisingly high take up of the full meal service in both F and CW. It only occurred to me later that maybe the soup was the obligatory hot food offering but, if so, it’s pretty poor.
i have to say I was surprised that the YVR flight is considered a sleeper service as I thought that only applied to TALT flights from the East coast of the US.
We had excellent service on both the outbound and inbound flights with personable and attentive CC including a CSD on the outbound flight had worked for BA for almost 50 years. The VYR outbound flight at 17.20 is well timed allowing for full enjoyment of the F experience and we flew like a rocket on the return in just 8 hours 9 minutes.
I was able share the FT instructions for cooking a BA steak medium-rare resulting in 3 perfectly cooked meals. The chef did say that it is a bit of a challenge to cook the steaks separately when cooking for a full F cabin as they only have 2 ovens but she gave it a go anyway.