Old Aug 11, 18, 3:40 pm
Join Date: May 2001
Posts: 4,185
Originally Posted by sambagrrl07 View Post
Hi all - I wanted to post another data point, having booked an itinerary all on JL metal through AA, JFK-NRT-TPE, TPE-NRT-JFK, the long haul flights having AA flight numbers and fare classes, D, D, X, and I. After getting my JL PNR from AA, I was finally able to retrieve my reservation on the JAL US site using the combo suggested above of AA flight number, JL record locator, last name, and first name (NO middle name needed). I was then able to select seats, which are NOT shown in my reservation on AA's website, but still showing when I retrieve the reservation again on the JAL website. (When I called AA for seat selection, the system robot confirmed that the seats had been selected, however.)
I have a couple of reservations booked through AA that are operated by JL with AA codeshare flight numbers. Following the advice in this thread I have tried every combination of flight numbers, reservation numbers etc and always get an error . Anyone have any other ideas why I can't pull up the bookings? I gave up waiting for JL to answer the phone after an hour. I suppose I could try calling AA too.
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