Originally Posted by msjhop
I emailed customer service a couple of weeks ago, and problem still hasn't been resolved. I understand it's a small $ amount, but it's irritating having to follow up, and still getting no response.
The problem I have is the first customer service response said "blah blah post by the end of the week" so I though ok someone spent some time figuring it out and will post it for me. 2 weeks later I email customer service again and I get the same response in the exact same wording. Ok now I see canned response so now I don't know if someone is actually looking into it or not.
