Join Date: Aug 2002
Location: Phoenix, Arizona
Programs: AA EXP, AS MVP 75k, HH Diamond, Hyatt Globalist, Marriott Gold, National Executive Elite
Posts: 447
Definition of a segment
I remember reading, and always thought that a segment was considered to be a take off and landing.
When did this change?
I recently flew some interisland flights in Hawaii. I was going from Kona to Lihue, which they don't do non-stop.
I bought a first class ticket, and was expecting to receive 2 segments and 2500 miles for this. (500 miles each segment, 500 bonus miles each segment-gold member, and 250 miles each segment for class of service bonus).
Due to the fact that it was all one flight number, I only received 1250 miles.
Does anyone know when this changed?? I could have very easily just done two seperate flights, and might have actually made it sooner, as the flight was delayed for quite a while!!
I am guessing this is another one of those changes America West made very quietly in the rules this year.