Originally Posted by
DFWsakp
I am curious as to what would Marriott do if the Member does not have enough points to be taken out of his account?
Once the Air Miles get posted, there is no way for Marriott to get them back and so how would Marriott convert that to a 7 night certificate.
Now if the member was lying, then that's on the member, but if a member asked the agent if he can book a 5 night package and the Agent does it, then that's on the Agent and there should be no penalty to the member.
the mile portion is the same for either package. The cancellation value is 10k for 5 nights and 45k for 7 nights.
i don't think anyone who redeems 5 nights while not being eligible can claim innocence with a straight face. On top of that, the agent who booked a 5 nights cert for ineligible member would get reprimanded, that would get written in their records.
Yeah, it is onto the agent who would have to bear the consequence of being not being careful when doing his / her job to prevent someone pulling a fast one. (sarcasm)
To each their own.