Originally Posted by pykerl

A quick note and question on booking the 7-night by combining points with a spouse, since I had a hard time finding info on that process.

I wanted to transfer 107K points from my spouse's account to mine to get the 270K point 7-night package (~163K in my account). After the 30+ minute hold times 3 times, I have been continuously held up at the last step every time. The "system is down" for transferring points between accounts due to "maintenance from the merger".

On the 3rd time now, and I escalated to a supervisor, now the "downtime starts at 10pm", and "more than 50K points is against the rules". Still waiting on hold while they try and figure it out.