Originally Posted by
notquiteaff
There are many large corporations with lots of customers, so naturally there will be lots of legal threads, and it is quite likely that some such threads will be ignored.
You actually helped me to disprove what
blaz has said. Thanks you very much.
Originally Posted by
notquiteaff
That said, I would indeed be surprised if this happened intentionally. As an employee of a large corporation (not part of legal dept) I would be foolish to ignore a legal thread. The easiest and safest course of action for me as an employee is to pass the issue on to my legal department.
Contrary to your surprise, it was done intentionally. While the corporations may provide responses to the legal threats, whenever they are legally required, the reality is most of these responses do not address the issues raised.
(Note - These responses are generally admissible evidence. Most corporations decide not to address because of legal reasons.)
Without going too much personal detail, AFAIK - less than 10% of corporations will ever respond directly to the threats.
Originally Posted by
joe_miami
The only way I'd threaten to sue Chase over this was if I never wanted a Chase card again. Writing additional letters to the executive office seems like a better idea than a legal threat or a lawsuit. I doubt many people who've been shut down by Chase who then sue are able to get back in with Chase a year or two later, as has been possible for some people.
Without going too much personal detail, this is absolutely wrong IME.
BTW - it is also illegal.