Old Aug 8, 18, 12:10 pm
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Gold, AmEx Platinum, AVIS Presidents Club
Posts: 934
Originally Posted by brittraveller68 View Post

After being denied my compensation twice, I engaged Bott & Co to take up my case. They were successful in obtaining my compensation. Yes, they took some of the award as their fee, but I didnít want to give up without a fight. Now they have had success here, I would recommend anyone else on that flight to do the same.
I also had a rejected claim which was then paid when I went via Bott and Co. Very annoying as there was no material difference in the claim, except that Bott and Co went to them rather than me.
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