FlyerTalk Forums - View Single Post - Small claims court & other legal remedies for money/rewards lost when account closed.
Old Aug 8, 2018 | 11:05 am
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notquiteaff
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Originally Posted by garykung
You will be surprised how this is not the reality, as large corporations routinely ignore legal threats. Even responded, the legal department usually does not get involved.
There are many large corporations with lots of customers, so naturally there will be lots of legal threads, and it is quite likely that some such threads will be ignored.

That said, I would indeed be surprised if this happened intentionally. As an employee of a large corporation (not part of legal dept) I would be foolish to ignore a legal thread. The easiest and safest course of action for me as an employee is to pass the issue on to my legal department.
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