Originally Posted by
Dave Noble
When someone comes on throwing a tantum about customer relations not doing what he wants, when what he wants the agent is saying is not permitted and how that is bad customer service, that is not something that is likely to be a great starting position for responses
Is FT here to assist in airlines and their schemes or is it a nursery ?
Post a query about whether the airline is correct or what might be done without stamping feet and there might be less hostility
Oh Dave..cannot you not see the irony and hypocrisy?!
Regulars herein themselves going into a rant of their own about an OP's post and in so doing at best being ill mannered and disrespectful and at worst personally insulting.
The OP's rant is directed at an airline not an individual.
And the irony that OP is right that QF failed to provide customer service because the agent could have advised the option to change the flight (within the rules)!
Virtually everyone herein has been plain wrong, including yourself, yet none of you have the good grace to admit your own ignorance or misinterpretation of the TCs.
IMHO you should be respected for at least adopting an evidence based approach...even if you were wrong.
The same arrogance has been expressed at other OPs and on other threads, including many refusing to accept that credit card transfers are not activity for points expiry.
No apology - no humility.