Originally Posted by
HSR1234
it is looking a bit more promising. I have had an email saying they have reinstated the so called duplicate account that I used to make the bookings. So I am a bit more optimistic that the points will land at some point!
Whether this was as a result of cc'ing the execs or not I have no idea!
My 90,000 Avios have posted overnight!!! Don't give up, I just think it is taking a very long time to work through the backlog!