FlyerTalk Forums - View Single Post - LHR ground staff now subcontracted and dreadful
Old Aug 6, 2018, 12:53 pm
  #25  
Cuba64
 
Join Date: Aug 2018
Location: London
Programs: Thai Royal Orchid Plus *A Silver
Posts: 9
The LHR T2 economy check in is awful... I’ve had pretty comical experiences there. Self service for 6 airlines with the staff to assist clearly struggling. The queue management was a joke. I feel embarrassed for travelers from other countries that have to endure this.
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