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Old Aug 6, 2018 | 12:37 pm
  #461  
evergrn
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Join Date: Feb 2013
Location: Hyatt Place
Programs: world hyatt national
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Originally Posted by Kacee
I think it's limited to specific rooms. The suite they gave us was basically two connecting rooms, and only the harbour side had the smell.

I suspect they moved us out of 6002 because someone complained about smell in a different room (possibly the one I was then given, 5903). And that lounge agent's reference to rooms not being "available" was an indirect way of referring to the mildew issue. The whole way this was handled, basically a slow play in hope I would just go away, makes me think it is very well known to staff.
Okay thanks, that is more reassuring.
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