FlyerTalk Forums - View Single Post - Flight does not exist on airline website!
Old Aug 5, 2018 | 9:47 pm
  #1  
p4ssionfruit
 
Join Date: Aug 2018
Posts: 5
Flight does not exist on airline website!

Hello everyone,
I booked a flight on Asiana from HNL to HAN via my Chase Rewards Portal. I received a reservation number and confirmation that I can verify on the Asiana website. I can even pick out my seats. The odd thing is, when I search the actual flight (as if I were trying to purchase another ticket), I get a message "There are no flights available for reservations that match the selected conditions." It's odd because this flight is about 7 months out and the seats are not filled at all so it can't be from being sold out.

I've called the Reservation number and basically got laughed at by the person who answered the phone who assured me that my reservation was fine and he could pull it up. I asked why the flight doesn't appear on the search and was told that it's far out, which makes no sense to me because the flight DID exist on the website when I had purchased my ticket, and there are flights the day before and after as well. I'm worried that my flight was canceled or something?

Thanks and appreciate any help!
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