Originally Posted by
Tom_D
Hi all,
I am struggling with QR and not sure how to handle my issue.
I will fly on Latam on a domestic sector. I will fly in buisness but the qcalcuator only display Y chart (I guess most of the time domestic flight are one cabin only).
QR tells me that I won't earn miles and points and this issue is on the Latam side but after doing some research it seems that others oneworld programs do credit this flight.
Any idea how to escalate this? Or should I let it go and nothing can be done?
Thanks
It was a problem with most OW programs initially, somehow it fell through the cracks unnoticed as LATAM only offers business class domestically to Easter Island.
As QR, like any other airline, states that any classes not in the earnings tables are ineligible there is not much you can do. Other than raise the point, and hopefully they will also get around to fixing it.
For now, do you have another OW program you can credit it to? That is your only current cause of action to get the points. I guess the destination is rare enough for QR not to have received enough complaints yet to take action.