Biggest Embassy Suite I\'ve stayed, Friendly service
Location The hotel is located in the middle of a office/business park area. There is not much around, with a small square with different shops and some restaurants about 5 min drive or 15-20 mins walk from the hotel. However this has to be the largest Embassy Suite that I have been to in the US. The hotel is about 20 mins from Auburn Hills/Great Lakes Outlet mall. Check In Arrived late afternoon and unfortunately the hotel was having issues with the keycard system, therefore the line checking in was 5-6 person deep and each person took more than 5 mins to complete the registration. Due to this, the only way for guests to enter their room was with the master card, and therfore, each guests were being brought to their room by a staff. Despite this, the staff was still calm, friendly and apologetic of the situation. It took me about 30 mins before I reached my room, but this was understandable. Room I was given a room on the 6th floor, a one bed room suite. Room was spacious and clean. I would say it was your typical Embassy Suite room. Room was facing some office buildings and the highway. The noise insolation seems good as I was too much disturbed by the sounds of cars from the highway from the bed room.The living room was facing the foyer of the hotel, which here the noise insulation was slightly worst, as you could hear the noise from guests down in the middle of the foyer where the bar/restaurant is located. Not a real problem if you have the TV on and from the bedroom, you don't hear this.Bathroom was of normal size with a good water pressure and temperature control. Amenities was the usual Neutrogena brand. Due to the issue with the keycard system, wifi did not initally work, but later when this was fixed, internet speed is ok. As an Elite member, did get the premium speed after logging into with your HHonors login. Sleep was good, though the walls are rather thin as I could hear in the beginning my neighbours bed creaking. The same later in the morning. (Since mine was a connecting room with the connecting door, I could hear most of my neighbours conversation when in the living room).There is a TV in the living room and smaller one in the bed room. Dining The evening Manager Receptions was once of the more luxurious one's that I've experience from drinks choices point of view, they had about 5-6 different cocktails, wines, beers and non-alcoholic drinks. Each guests are limited to 3 cockatils where they mark it on a card provided at check-in. However from food point, it was very limited with nuts/chips and vegtables sticks. During my stay, the hotel was very full, so lines for the drinks at the bar was rather long from the start of the reception and did shorten later closer to the end of the reception hour. Did not try the food, so not sure of the quality, but for the drinks, it was good, in fact much better than at times what you pay at bars.Breakfast had a good spread and the omelet station was very good. Service In general, most of the staff were friendly and always ready to help. Only small comment is that outside of my room, there were dishes and glasses left which should have been picked up, but until the next day, nothing was cleared up. Saw quite a number of rooms with these utensils left outside and not picked up. Not that this bothered me, but still leaving it overnight does not reflect well. Overall Overall an OK hotel with friendly staff. The manager reception (which was also during the weekends) was good and breakfast spread was good. Besides the few small noise related incidents, I would stay again at the property if I am in the area. Usual elite benefits.Also one of the more unique Embassy suite that I've stayed in with a large foyer which I normally only experience at properties outside of the US or in major US cities and the more full service hotels, e.g. like Hilton.