Join Date: Mar 2003
Location: Galveston, TX, USA
Programs: CO, CO PC, NW, HHonors, Hertz Gold, Marriott
Posts: 357
Pick up the phone and give them a the details. CO has always been good with mishandled baggage IMHO.
I have even received a apology letter when my bag didn't get pulled in time when I volunteered to give my seat up. Which is expected since trying to find one bag on a 762 at the last minute probably isn't going to be too easy.