Originally Posted by
boat9781
Over the past several months, I’ve noticed United is getting its groove back. The operation is running smooth, planes are pushing back on time. Padding the schedules has been reduced. Connectivity at the hubs has increased. Even the companies financials are showing improvement (though as a customer I care less about that, but worth noting).
It’s amazing to see how going back to the basics of running a great operation spills into other facets of the company.
Is anyone else seeing an improvement and, for as much as we give the airline a hard time, anything commendable you’ve seen that you’d like to share?
I think you shocked the system with your title.
UA is in its best shape, from a customer perspective, in more than 20 years.
I will say that I mainly fly Int'l, versus domestic. So could be a "Tale of 2 Airlines". I rarely eat food on domestic flights unless it is between the coasts. Operationally I've been fine, although the last week or so in EWR weather has been stormy and the pattern slows downs down departures.
It seems like AA is currently bringing up the rear of the US3.
Adam