FlyerTalk Forums - View Single Post - Lufthansa cancelled flights without authorisation
Old Aug 5, 2018, 8:32 am
  #8  
Smiffster20
 
Join Date: Oct 2017
Posts: 20
I paid via credit card in March
The flights are for October. I noticed our seats which we had paid for were changed without notice and had contacted Lufthansa via email to request them back, I also applied for an upgrade.

The next thing is a few days later I received an email saying the booking had been cancelled. I certainly didn't cancel it but the email implies I did

I have tried online to look at the booking but it says it's cancelled.

We will call CS tomorrow if we don't hear back via email/social media. I just have an idea they will try and blame me for cancelling it
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