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Old Aug 5, 2018 | 3:21 am
  #1779  
Calchas
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Originally Posted by lall
Thank you for the reply.

It cannot be a point of sale issue as my conversation was via phone to the UK Gold Exec line (+44 country code) and Mauritius does not have a Gold Exec call centre.
Also the point of departure for the award flight is LGW so i find it surprising that BA says nothing is available. The POS is UK (both the BA transacting agent and the departure airport). I will try to call them again.
thank you
Are you sure they are actually looking for V availability instead of X? I think it is more likely the error is with BA’s agents forgetting about the extra V bucket availability for golds.

I’d also suggest investing a few pounds in Skype or another online call service to lower the cost of these calls.

Plus what does it show on ba.com?
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