FlyerTalk Forums - View Single Post - Category downgrade - do I have any recourse?
Old Aug 4, 2018 | 9:29 pm
  #15  
dickerso
 
Join Date: Apr 2010
Posts: 396
I agree that Delta should be moving you to Premium Economy. You booked above main cabin economy, so when the aircraft checked, they should err in favor of the customer, particularly given the pain you were willing to go through for NRT over HND (vastly more convenient).
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