Originally Posted by MasterGeek

It sounds like there is currently an active campaign by the union against helping customers with their carry-on bags.

People who work in delivery by truck (movers, furniture delivery,..), taxi and shuttle drivers carry heavy stuff all the time and it's an accepted part/risk of their job, and they are paid for it. Why can't helping paying passengers with their carry-on be part of a flight attendant's job ? Because they have a union that helps them get paid to do less ? If they don't like that part, they should look for an office job.