Originally Posted by Smiffster20

Hi

I am new on here, but have flown extensively.
I booked return flights from Panama to Frankfurt in March and paid for preferred seating for extra legroom
I noticed a few days ago that the seat configuration had changedandf we no longer had the seats requested.
I contacted Lufthansa and have been passed around all the departments and then decided to apply for an upgrade. All ok so far
Then today I had an email to say my flights have been cancelled and I have been refundedthe tax.
I have other flights with Lufthansa to connect with these on another bookig which haven't been cancelled.

I can't seem to get hold of anyone to help with this. Would anyone have some advise rather than calling their CS department on a weekend?

Thanks so much