Jet has been a constant source of headache..
I have had so much trouble with them these last couple of months.. and unfortunately, my travel is such that I have to take Jet Airways.. now I am about to be Plat with them, im frustrated beyond belief.. they have suspended my account for no reason and are not giving me a straight answer.. it's so annoying having to fly with this airline..
I already gave up hope of my missing miles and upgrade vouchers which are lost in transit since forever.. every time I have to fly with them I just tell muself - take a deep breath and forget this is a full service airline.. this is a glorified RyanAir, keep your expectation low.. that's the only way to get through with it..