Wanted to ask this question and get people's thoughts. I stay in about 4 hotels a week and always take the arrival points because my company pays for my breakfast. It is getting to the point where I am not getting 1-2 of my arrival gift points posting to my account per week. This has been a on going problem for all of 2018. When I check in I tell the front desk agent my issue and she says she will take care of it. I call Marriott International and they always put blame on the agent checking me in.

When I call in I normally just ask Marriott International to add the 500 points. Now I have been reading some forums on here and other blogs were people are stating that if the points don't post you should be asking these amounts.

Marriott- 15k points
Courtyard/Spring Hill-10k points
Fairfield Inn - 5,000

Is this to much to ask? Should I be calling Marriott International directly or the hotel?